FAQ
Q. What diameter are your shaft tips?
A. We use parallel shaft with tip size of 0.370 inch.
Q. Do you sell left handed clubs?
A. No.
Q. How many irons come in a set?
A. 7 irons (4-PW)
Note: We do not offer any other configuration set. All our iron sets are sold from 4 iron to PW only.
Q. Do you offer fitted irons.
A. Yes, you can check out our custom online tool.
Note: Any changes to shaft, length, lie angle or grips other than its standard specifications would fall as custom order. Visit custom irons page.
Q. Are your clubs cast or forged?
A. The 01 and 01T irons are cast whereas the 01CB irons are forged.
Q. I’m a new/beginner golfer. Which iron set do you recommend?
A. The 01 irons are designed to be super forgiving and therefore the best option for mid-high (15+) handicap golfers and new golfers.
Q. Where do you ship to?
A. Mainly UK, US and EU countries
NOTE: We’ve currently paused shipments to the US and are not accepting new orders due to the tariff situation. We’re working behind the scenes to sort it out.
Q. Do you ship internationally?
A. At the moment, we only ship within UK address.
Q. How long do I have to wait for my order?
A. For standard spec clubs: 15-20 working days
For custom-build clubs: typically 4-6 weeks, but may reach up to 8 weeks depending on the volume of orders and seasonality (excluding public holidays)
Q. Where can I buy Caley clubs?
A. We only sell via our website: caleygolf.com.
Q. Where are you guys based? Can I try the clubs before buying them?
A. No, we currently have no physical store to keep the costs low. However, we offer Our 60-Day Guarantee - if you order a standard spec set then the 7 iron can be used as a trial club. You can return the set within 60 days from delivery date for a refund in case it doesn’t work for you.
To learn more about the Our 60-Day Guarantee HERE.
Q. What’s covered by the warranty?
A. Our 365-day warranty assures coverage for any potential transit damages, production issues, or instances of poor quality control. Each warranty claim receives individual attention, ensuring prompt and appropriate resolution tailored to your specific needs. Please to connect with our customer service support at hello@caleygolf.com for further assistance.
Note: Warranty coverage applies to customers with direct purchases only.
Q. What shafts do you offer?
A. The 01 irons come with the KBS Tour Lite shaft as standard; and the 01T irons come with the KBS Tour shafts. The KBS Tour shaft offers mid launch and spin, whereas the KBS Tour-lite shaft offers high launch and spin.
Full shafts offering and weights(trimmed):
- KBS Tour Lite - stock set shafts for 01 Iron set
- Regular 95g
- Stiff 100g
- KBS Tour - stock set shafts for 01T Iron set
- Regular 110g
- Stiff 120g
- Custom Options
- KBS Tour Lite X-Stiff 105g
- KBS Tour X-Stiff 130g
- UST Recoil Dart 65 - Regular F3 65g
- UST Recoil Dart 65 Stiff F4 68g
Q. Do you have senior flex?
A. We currently don't offer senior shafts, our clubs are designed to suit a wide range of golfers, including seniors. We recommend checking out our graphite shafts (UST Recoil Dart 65g) option, which many senior golfers find suitable. You may check them here: Caley Customised Irons.
Q. What's your return process?
A. In order to be eligible for a refund, you have to return the product within 60 calendar days from delivery date.
Return Policy for Iron Set: The full set of irons must be returned. You are allowed to use the 7 iron as a test club, but it can not be damaged. To be eligible for a refund, the rest of the clubs must be returned unused and in brand new condition, with plastic covers on club heads.
Only standard specification iron sets are returnable. Utility irons, individual wedges, wedge sets and putters are non-returnable.
Any custom-built sets of irons or iron heads are not eligible for return or refund. See full Return Policy for Iron Set.
Feel free to connect with our customer service support at hello@caleygolf.com, should you have questions or need further assistance.